FAQs
Do the units have running water or power?
No, our storage units do not have power connections or running water.
How much notice do I need to give?
We can often accommodate requests at short notice, please contact us as soon as convenient for you and we will do our best to accommodate your desired moving date based on our current availability.
What can I not store?
For safety and legal reasons, we cannot store perishable goods, flammable materials, hazardous chemicals, live animals or illegal items.
How do I cancel?
To cancel, simply notify us at least 14 days before your planned move-in date. If you vacate early, any unused rent remaining based on the 14 day’s notice requirement, will be refunded to your bank account.
What is the process to vacate a unit?
Notify us at least 14 days in advance of your intention to vacate. Remove all belongings and return your unit to its original condition, remembering to take your padlock with you. You may be charged a cleaning fee should the unit need any cleaning or repair work.
How often can I access my unit?
Daily between hours 6am-10pm. If access is required outside these times this can be accommodated.
How do I apply?
Click on the link to apply for a unit, select which unit you would like and follow the process. Please note a government ID will be required such as Drivers Licence or Passport.
How can I contact the storage facility?
You can contact the facility through the app if you have a unit or you can call our number 0212203347 or email